1. Online sales:

Customers learn about products online, and can consult sales staff if they have any questions. After selecting the product, they can place an order, and the product will be shipped after receiving the order.

2. Online service:

If the product has quality problems within one week after the customer receives the product, they can communicate to apply for return and exchange.

3. Offline sales:

If online sales cannot meet customer needs, they can contact online staff to transfer to offline sales for demand docking. After the sales staff understands the customer's needs, they will assist the customer in understanding the product indicators and selection. If there are questions about the indicators, the technical support staff will intervene to confirm the technical indicators.

4. Offline service:

Both parties communicate the needs. If modification and customization are required, the technical support staff will communicate the technical indicators and provide customers with modified or customized products. The sales staff confirms the development cycle and development costs, signs a technical agreement and contract, and executes according to the contract and technical agreement.